Privacy Policy

Last Updated: Februrary 12, 2018

This Privacy Policy ("Privacy Policy") is designed to help create awareness of the business and conduct of Luxury Living Direct and its affiliated brands, including https://www.luxurylivingdirect.com, SilkRoad Exclusive, Bellaterra Home, Virtu USA, Cambridge Plumbing and Hardware Resources. Luxury Living Direct collects and processes information/data when visited or upon general sign up for our mailing list. Prior to submitting your info, please carefully read and review this privacy policy. By utilizing access and general online services, you agree and accept the operation of practice to this privacy policy. If you do not wish for Luxury Living Direct to collect and process information about you, please do not submit or access this service.

Luxury Living Direct does not knowingly collect any personal data/information from minors/children under the ages of 13 without verifiable consent from a parent or guardian unless with valid proof of confirmation. However, if Luxury Living Direct discovers that a child has submitted personal information without parental consent, we will act within reasonable measures not to keep record of this information - we will erase/delete this information immediately from our database and stop usage for any purpose for the protection and safety of the child, others, allowed by law. If you believe that your underaged child provided us with personal information. Please contact us at (800) 574-3022.

Information Luxury Living Direct Collects

Personal information that you share with us: “Personal Information” is the identification information that identify you, such as your full name, email address and contact telephone number. Personal Information that we collect depends on how you use our service. Our quality of service depends on the amount of information shared. To take full advantage of our services, please provide us with the information specified on our online form. Your information is maintained and securely kept to serve you and provide the best operation of service.

Information that is Collected Automatically

When you visit: https:www.luxurylivingdirect.com, we automatically collect browser information, operation systems information, device information, TCP-IP Addresses, technical information, identifier, time, date, length of visit and specific product page during your visitation to our service to online information.

What We Collect:

  • Registration service
  • Contact information details including general full name, address, shipping address, contact number and email address.
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Cookie description
  • Credit Card details when making a purchase
  • User IP and web search interest to help provide pivotal web end user experience
  • End user navigation page view for internal charting feedback and marketing purposes
  • Compared products, category visits and products added to wishlist

Third-Party Advertising Companies

Advertising tools utilized by third parties may employ cookies and action tags also known as single pixels gifs or web beacons to engage on effectiveness of marketing performance. Any data or information collected from third party resource via cookies and actions tags is completely anonymous.

Cookies and What They Are Used For

Cookies are miniature texts files that are stored on your computer and record web browsing visitation preferences. This information does not harm your electronic desktop, tablet or mobile device nor does it contain any personal private information. Luxury Living Direct uses cookies to keep track on the history of purchases in your shopping cart and memorizes your visits to Luxury Living Direct. In order to make purchases you must accept cookies for successful transactions.

How Your Collected Information is Protected

Luxury Living Direct offers SSL secure socket layers webpage browsing/purchases and protect your stored data in an encrypted form. This encryption technology works with AOL, Netscape, Internet Explorer, Firefox, Safari browsers. Only Luxury Living Direct can read customers' personal information. We abide by technical reasonable practices to ensure best user experiences and measures taken to reduce the data involved with security problems

Consumer Information Existence With Us:

Your information is kept and achieved accordingly to reasonable usage as needed. We may keep other data for a longer length if required by law. From time to time a data audit may take place to remove or deleted unwanted information to free up storage space for relevant marketing usage. Data management requests are handled by administrators accordingly to the extend control in an orderly manner. Current data is mostly likely more feasible to obtain verses archived or deleted information. Based on the nature of a request, specific data details may be not be accommodated or accessible.

Consumer Consent Policy:

By using Luxurylivingdirect.com online retail website you are in agreement with this privacy and security policy. This is our latest and current policy, all other policies are no longer in existence and suspended from our current professional practices. A revision of this policy may be updated according to best business practices. We recommend you check for an updated version of our privacy policy frequently.

Legal Disclaimer:

This website operates as-is, Luxurylivingdirect.com is not responsible or liable for events outside and beyond from our direct control. This privacy policy is governed by California Law.

Phone: (800) 574-3022
E-mail: customerservice@luxurylivingdirect.com

Mailing Address:

Luxury Living Direct
PO Box 26381
Santa Ana CA. 92799